Re: Ads are gone
@Amethytus Ah...those~~ I have those ads ever since I got the game. I just quickly learn which ones doesn't work and then skip those if they opened up.
Forum Discussion
23 Replies
- @Perfume-shroom92 Keep in mind, the non-rewarding ads problem is new for me. They all used to work. The game's ads have really taken a nosedive lately.
- @Amethytus Ah...don't fret too much. I have been through all that. Everything was fine up until this month, which is why i came to this forum in the first place. Cause I was driving myself nuts thinking its something to do with my device etc.. and being here kind of put me at ease as you can always ask and see who is having the same problem. 🙂 You will have your ads and gems back at some point
Right...so the ads in uk is also gone too. Was definitely there till like 11pm+ last night.
I'm in the UK🇬🇧 and I'm still getting ads as normal, perhaps we're on different servers.😀
- @MAGICDAVESHROOM It came back so right now i am rushing through all the gems etc...
Ok....this is ridiculous...all the ads are from the game 'cooking fever' which used to work but now seem to magically doesn't. And its driving me insane... For every 20 ads I clicked, only one will be something different to 'cooking fever' and that will work. I mean i can't spent the whole day clicking ads just to get the 1 in 20 that works... ☹️
Someone posting on reddit suggests you try clearing your cache.
- @MAGICDAVESHROOM I have it on bluestacks on my laptop.....i don't think i have a cache clearing option...
Cache-clearing isn't always a magic cure-all. If only it was.
At any rate, ads returned on their own, though they're restricted to one format advertising cooking craze and that "choose an option to solve the problem" game that I don't even remember the name of right now.
Ad still no show!! Horrible!! Gone since 5 days, in Texas on Android 10, Pixel 2 XL ☹️
- EA_Blueberry
Community Manager
5 days seems awfully strange and I'm sure you've tried these steps below, but can you confirm these don't help?
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
There was a similar ad issue for Android players on FIFA Mobile and this helps some players out:
- Exit/Close the game first
- Open Settings on your mobile
- Search for Google settings (skip the second step if you have Google settings as icon in your widget area)
- Open Google settings and then search for Ads
- Open that and check for option to reset advertising ID
- Click ok
- Exit settings
- Close the game from recently opened apps
- @EA_Blueberry That WORKED. Holy crap, that WORKED. Where were you five days ago, man??
- @Amethytus I love the shock you are demonstrating with this reply XDDD
Is there a similar way to reset Ads ID on IOS?
I ask because there has been IOS players reported similar issue.
- EA_Blueberry
Try going to Settings --> Privacy --> Advertising --> Reset Advertising Identifier.
Thanks @EA_Blueberry
- @EA_Blueberry Indeed, thank you very much.
Thank you very much, that helped, @EA_Blueberry - at last for one ad. Since I never had them working before - is it normal that I have to wait some time for another ad to appear? I used the one I had to earn gems, now I would like to earn coins and gauntlets, too.
- @Varnayrah Someone mentioned before there is a set number of ads allocated to each region daily. I find that sometimes ads come really fast and sometimes you have to wait a bit. But if everything is working fine, you should always have ads all the time.
It worked! Thank you!!!!
AWESOME! I had the same problem the past two days and would not accept that I could do ads all day every day and then it would just stop yesterday and today. Thank you so much, @EA_Blueberry That post needs to be like shout from the rooftops, thank you again!
Fixed it for me!
It works! This should be pinned to the first page, saving time from reading all those region mumble and brexit.. its 2020 already XD.. mann I miss living in the UK
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