Re: Error Unable to complete purchase - 2022, September

I appreciate you taking the time to respond.  After doing some digging online I noticed this wasn't a new issue.  Although the solutions posted in these forums seemed mostly useless.

I did end up uninstalling the game and reinstalling, which definitely did NOT fix the issue.  My game progress wasn't lost, however, the two items I wanted to purchase were gone from the shop.  Luckily I had this game installed on another android phone, and was able to make the purchases there.

I actually found a solution to this issue by loading a different game that is correctly bound to the Google Pay system (in my case Hearthstone).  When I went back to PvZ2, the Google Pay shop worked again.

It seems that there's an underlying bug with the way PvZ2 is tied to Google Pay.  Considering that this bug affects the player's ability to make payments, and the level of effort us customers have to take to resolve this, this should be a Critical bug EA!

[WORKAROUND] SOLUTION (someone else please confirm): Load an android game/app that uses the Google Pay system and click on an item for payment.  Cancel the payment before making a purchase.  Reload PvZ2 and retry making a payment.