Forum Discussion

Re: I can't login

Hi everyone,

I made an upgrade this tuesday (2nd april) that put in library the guard-shroom and when I try to play it loses my game, making me to start from the beginning. I had all plants except 10, so I'm disappointed to lose all. Well... I thought "Ok, let's finish the tutorial and let's see if I can find my game", but nothing. So I uninstall the game and installed it again. And it make me start again from another beginning. Now I had a "identity conflict" in 2 profiles, but noone of them are my full game, they are the restart.

My profile is JPM86, but I don't know how to have it back and don't know the serial code of my profile.

I'ms sad now. ☹️

Sorry for my english,, but I like if someone can say me something.

Thank you!

1 Reply

  • eieio_31310's avatar
    eieio_31310
    Hero
    1 year ago

    Sorry to hear this but if you do not know your player ID (serial code for your account) there is very little chance that the advisor can help to recover your progress,

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