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Hero

Re: I logged in and ALL of my progress is GONE

@4m3nmj8d2giv wrote:
I’m not sure-if I did it would have been a long time ago.
the game id on the “new” account is the same as my old one.

If you have not registered before, then doing the email register the first time will link your current progress with your email and once this is done, the advisor will only be able to recover your progress to your current stage which is totally useless.

In short, if you have not registered before, you will be better off seeking help by contacting EA Help Center with the [Chat with us] option. (i have already posted this on another thread, see link below)

https://answers.ea.com/t5/Plants-vs-Zombies-2/Pomoshch-s-progressom/m-p/13621732#M52181

2 Replies

4m3nmj8d2giv
2 years ago
Sigh, then ALL my progress is now gone.
skism0710
2 years ago
I have receipts from even just a few days ago. In fact, I have $250 in receipts over the past few years. I WILL be contacting someone with the BBB first. Then I'll speak to a lawyer.