Re: I lost my progress
The thing is, you need to have registered your email address with EA before losing your account as this method, while it is quick and easy, will restore what is currently on EA's servers.
Your missing account is backed up somewhere in EA's system, but if it has been replaced by a new one, you will need to get the player id number that is associated with that account.
Unfortunately, when a new account replaces your old one, it automatically issues you with a different player id number.
Which is why it is so important that players keep a record of it somewhere safe.
Congratulations on getting your account back.
