Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

Re: Lost all my progress and money :/

I was playing through bluestacks on my desktop windows 7. Had couple months of progress on 2 different players.

7 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @brainkrusher Unfortunately if you did not have the game linked then it is not possible to get the data back. 

  • Anonymous's avatar
    Anonymous
    8 years ago

    All of my profiles have been lost for pvz 2 on my android. I had a google+ account connected to it about a year ago and started to play again but my profiles are gone and none of them synced. I still have all my google+ achievements and trophies synced but none of my profiles or progress. Help. How can I get my progress back?

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @Johnnyp851 The best thing to do is speak with our live support. 

    You can contact our live support at help.ea.com.  

    To request a callback or speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to receive a callback or begin a chat

  • Anonymous's avatar
    Anonymous
    8 years ago

    Hello, i've similar problem as other people.

    Is passed 1 year since last play. Yesterday my nephew told me to play again to pvz2. I install it to my android device, connect to google play and i foind all my old achieves but... no pvz2 account, no one!!! I thinked the system need some times, but afet a day noting new.

    How i can restore all my progress, plants and gems?

    Thanks fo any reply

  • Anonymous's avatar
    Anonymous
    8 years ago
    I'm not sure about what you mean...
    I always used this game with all account synced with google play game. In fact, on google play game, i've all the achieves conquered in past, but in the list of pvz2 players don't appear the nem i used for the game and i'm sure i not overwrite it now.
    Sorry for my english, i hope i explained myself well.
  • Anonymous's avatar
    Anonymous
    8 years ago

     That's what i mean.

    On google play game i've all the achieves.

    But on pvz2 i've only the account created after new installation and not the old one

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