EA_Illium
EA Staff (Retired)
4 years agoRe: Lost content and cant figure out how to reply to a case
@CupOJupiter If you created a case on help.ea.com you should be able to sign in to see your creates cases, where you can select your current one and send a response message.
If you did not make a case under an EA account to view, you should have gotten an email once you first made the case with a case number and access key.
Go to help.ea.com > Select Accounts > then my cases and you can enter that information there to see the case.
If you did not make a case under an EA account to view, you should have gotten an email once you first made the case with a case number and access key.
Go to help.ea.com > Select Accounts > then my cases and you can enter that information there to see the case.