Community ManagerHi, @RyleSabado
We have a guide on how to transfer progress from one device to another below. To sum it up, you'll need to sync up to your Apple and Google cloud in order to transfer it to another device.
Account Progress FAQ
https://answers.ea.com/t5/Plants-vs-Zombies-2/Account-amp-Mobile-Help-Look-here/m-p/7883871#M9093
Hi it seems you misunderstood my question. like I said I my ios device stopped its update at ios 7.1.2. even i turn on sync to my idevice, it wont able to create/link my ea account because only the later pvz2 update supports it.
So you are unable to even open PvZ2 on the ios 7.1.2 ?
Do you have and Apple Store account (or Google Play account)?
i was, but like i said earlier, its outdated so even I synced it up with my apple account. i wasnt able to transfer it because the built in cloud sync is in the newer versions of pvz2.
Can you record your Player ID at least ?
That will assist EA to recover your profile.
Community ManagerLike @lawmfw said, if you have your Player ID our Live-Support should be able to look into this for you since they can pull up your account under the system. I'd recommend contacting them as soon as possible.
