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EA_Andy
Icon for EA Staff (Retired) rankEA Staff (Retired)
9 years ago

Re: Please help iv lost everything on pvz2

Hi @GingerHerbs

If you were signed into Google before you reinstalled the app I'd recommend speaking with one of our game advisers so they can take a closer look into this if you're no longer able to see the progress.

To contact an adviser please follow the steps below: 

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next' 
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Cheers,

- Andy -

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