Forum Discussion

Re: Preventing Account from Being Hacked Again

Why do you think it was hackers?

There have been many instances of players losing profiles because of crashes and software problems and you are the only person that says hackers did it, this forum is full of players complaining about lost profiles.

You can get EA HELP to change your player i.d. number just by asking them to change it.

We always tell players who publish their player i.d. numbers on a public forum to take it down and get a new one in case hackers do hijack their account and i hope you don't post it online to make it easy for them.

Always keep a record of your player i.d. number anyway as EA HELP need to know who you are if your profile needs to be restored.

If your apple account has been compromised you might be better off contacting apple and asking them for help, they would be far more knowledgeable about hacking problems than us or EA HELP.

1 Reply

  • WasabiWhipIt's avatar
    WasabiWhipIt
    6 years ago

    They have been changing my username and adding new profiles, etc.
    It has to be hackers

    I'll see if I can get help from EA

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