Re: Seeing Cheaters/Hackers in PvZ 2 - Arena (Sea-Shooter)

Obviously not. I tried a minite ago and nothing changed - bot [removed](and anyone else) with more than 500 milions score in first 10 seconds. Wasting of gauntlets. But there is someone in my arena rank list who was able to get 600+ score since yesterday.. 

Still an issue. Tried just now and it's the same bot . So many of us have complained, but nothing has been done. This is ridiculous.

Someone from EA replied in another thread saying they were aware of the issue. It isn’t solved, but it is being worked on.

they marked it solved-not-solved in order to prevent "further breaking of the 'naming and shaming' rule" which confused me

because a while ago when trying to find out my own visible name in the arena, I learned that names are supposed to be randomized, as well as change each battle?  so how can we shame someone if their name doesn't stay with them, or did I misinterpret how usernames appear in the arena

Careful, You had the audacity to name the bot. Careful, the mods may be forced to ban you.🙃

I've never noticed the renaming. Which bites. I play as Not you, because I think it would be funny to see you playing not you.

Hey, everyone. We know this is very frustrating and are working to get it resolved as soon as possible. In the meantime, as another reminder, please do not post the IDs of other players as this is against the EA Forums rules.

How long could that really take, though?

Bots are not players.

The best I can tell you is that we'll get this resolved as soon as possible. Thanks!

I have the same 2 opponents. One gets 780,000,00 and I can’t get new opponents. Very frustrating 

Thanks for looking but how long can it take to ban the bots that are the issue. That is all I get is one of two “players” each time and running out of time in event to get enough seeds to get the new plant.

I really don't know as that's not something I'm involved in. We're working to get this handled as soon as we can though.

Just wanted to share that I’ve been seeing 2 different bots (only) yesterday & today.  
I am able to win when I occasionally get the 1 bot (once every 4 or 5 matches), and get matched against a killer bot repeatedly the rest of the time - which scores 150 M after 15 seconds, 500 M after 30 seconds & maxes out at 780 M by 45 seconds into the Arena match, which score then stays frozen at.

The killer bot, has 4 x L1 plants & 2 L3 plants, including “blover” which is not available for this Arena match & “Devour Bloom” which is not available yet, and has had no offers to buy etc yet. The score is totally impossible & improbable, as there are not enough zombies, and with the lack of plant food & Mould Spores there seems to be no way of getting more than 21 M score on this Arena match….

i’ve got plenty of screenshots, and am unhappy to have burned through 20 gauntlets trying to see if this issue was still going on or not…. Oh, and this all started about 12 to 24 hours after the game repeatedly forced a data update - which force downloaded 6 or 7 times - so presumably is caused by an issue with this update…..  

Thanks

As someone who only gets on this forum when I have a problem (sorry, but I’m just being honest), will there be an announcement when this is taken care of?

That's appreciated, but we don't need any more screenshots or reports. We have received a high amount of them already. Thanks though!

I get that. Your job must be super frustrating.

I would like the Arena to be closed down (as is done when it switches to a new game) so that we can know when the problem is fixed.  As is, I have to keep going in and surrendering when I see one of the two names of the hackers show up.  This is tedious.  Just close the game until all is resolved.  Please.  

I don't have any further information on this. Normally, we will provide an update though.

Have now encountered a 3rd hacker using mastery 200 level plants in arena with unattainable high scores, using a different name than the last 2 bots. 

I have reported the problem twice and they couldn't fix it. I suggest not to play arena. Let the cheating players beat each other. Give up the seeds and save your gauntlets. Cheating players will get bored easily in a short time. 

What is wrong with naming and shaming if it’s a bot? The shameless hacker may even enjoy being named. More importantly, regular players will recognize these names and not waste another 3-5 mins of their life engaging with the bot when they see these bot names.

How will the wasted guantlets, daily rewards, etc be compensated to the human players?

I am not even asking for compensation on our emotional distress and outrage, which is subjective.

Seems to be partially fixed.  Been able to play and win every time with 21M