Re: Unexpected content from server (got JSON)

@ti19196  Good News! Up until very late last night I was getting the "Unexpected content from server (got JSON). I did send them an email. I reported it here as a technical issue and sent an email to EA and this morning both devices downloaded a new update. So try and email them from here and see if it gets resolved. I put the error code in the title of the email. Also, as was previously stated in another message, make sure you register your email with EA to get the 200 gems. I hope you get your game back. Too many years to start from the beginning again.

What I did was I just started a new account (bye-bye two years of progress), but after rebooting the game, it still showed the message.

"What I did was I just started a new account (bye-bye two years of progress), but after rebooting the game, it still showed the message."

You should not be forced to lose all that history, only to be back at the same place, with no resolution, ARGH!!!! I was not willing to lose my progress of years. Too much to get back.

Does anyone know what the cause of this particular mess or is that just a redundant question? It is too wide spread to just be a few random user issues.

EA, C'mon, man....Please get this fixed!!!

Just an F.Y.I.

I just sent a follow up to my Case opened yesterday with EA. I explained that my issue was resolved, however there are many users experiencing this same problem and are having to delete years of game progress only to be back at the exact same place. Not Cool!

I requested that someone from EA please submit a "fix message" here on the board so that everyone can get the right information and attempt to get the corrected update and not have to wait, delete or be questioning what action to take to simply resume game play. Not sure if they will or not, but it doesn't hurt to ask? Naive, maybe but something worked on my end to get mine restored so there must be something to opening a case.

Fingers crossed!