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hkvwjopkhl3y's avatar
hkvwjopkhl3y
2 years ago
Solved

Receive error when attempting to purchase things in PvZ2

I continue to receive a message that will not allow me to go through with a purchase in Plants vs. Zombies 2. My account is correct, the debit card on file is correct yet I'm still getting an error m...
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    @hkvwjopkhl3y 

    Thanks, please try the steps here to remove and re-add your payment method through Google Play. If this doesn't clear up the error for you, you'll want to get in contact with Google Play support so they can review your account and billing details with you further to see what's causing this error. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

@hkvwjopkhl3y 

Thanks, please try the steps here to remove and re-add your payment method through Google Play. If this doesn't clear up the error for you, you'll want to get in contact with Google Play support so they can review your account and billing details with you further to see what's causing this error. 

1BDA4EFF's avatar
1BDA4EFF
2 years ago

I updated my payment method in Google Play but still get an error message when I try to purchase a plant in PvZ2

  • Xero1803's avatar
    Xero1803
    2 years ago

    All those who have this error try to change the language of their cell phone, I had it in Spanish and I changed it to English and it is now solved. I hope it works for you

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