@traitor35 No, there is no problem with your account. Restoring Purchases is currently bugged in iOS. You will end always end up with the endlessly spinning Marigold. Unfortunately, you'll most likely have to wait until an update fixes this issue.
@traitor35 No, there is no problem with your account. Restoring Purchases is currently bugged in iOS. You will end always end up with the endlessly spinning Marigold. Unfortunately, you'll most likely have to wait until an update fixes this issue.
I can't restore my purchase even though I'm on Android its not letting me restore it even though I closed our of the app alot of times please help me fix this problem
Me too. there doesnt seem to be a solution given. i am going to cancel the purchases wih my credit card company
I was going to do that today, but petitioned GooglePlay store first about a refund. I'm curious if your credit card company reversed the charges?
Also, do you still play the game? Any problems arise since?
I purchased 100 Hot Date seed packets for $9.99 and it just gave me a perpetual spinning dandelion. I closed the app, then reopened it and now it is stuck on a "restoring purchases" spinning dandelion. I am on an Android Note 8. I can prove my purchase. But these forums are confusing and I spent 30 minutes just trying to figure out how/where to ask for help. It wasn't always this weird and annoying. It has been a few years since I had to report a problem with you. My profile name is Chaser.
There are many other players in your situation, i suggest you read some of those threads for answers.
Sorry to say this but it seems to be a widespread problem right now with purchases. You have to file a missing content report with the site and they are requesting PC only screen shots of your various pieces of information. Yes, all those things are to be taken in screenshots, which they want from PC only. The screenshot of your receipt you've shared here on this page, you should take down or delete for your own account safety. Another player suggested requesting a manager or supervisor if they can't do mobile screenshots only or also. I've moved on to requesting a refund for what I didn't get in the week since I make my purchase on July 14, 2021. All the best for getting your business properly sorted.
Please provide the following images from either your PC (mobile images won't be accepted). They should be full screen images.
To assist you further, we’ll need screenshots of:
1.The Transactions Page from your Google Payments. You can obtain this by using following Google support guide:
2.The confirmation email you got for the purchase.
Make sure both screenshots include:
The description/name of the product purchased.
The game code (if applicable)
Your transaction ID/order number.
Your email address.
The date and time of the purchase.
The price you paid.
3. Profile name
4. Content you were supposed to received from the bundle
5. Player ID:
Player ID can be found using the following link:
Make sure both screenshots include:
The description/name of the product purchased.
The game code (if applicable)
Your transaction ID/order number.
Your email address.
The date and time of the purchase.
The price you paid.
