Restoring purchases frozen
Can you please help? I purchased Strawberry bomb last week and ever since, whenever I go to the store I just see a marigold that says Restoring Purchases! I can't buy anything now. Can admin overrid...
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Followed advice from another thread - I closed the game, went offline, and opened it again. Then went to the store and managed to see gem bundles and buying gauntlets options. While there I connected to the internet and was able to access daily sales, in-app purchases, etc!
I'll let you know if it stays fixed next time I start the game while online, but at least that workaround seemed to do the business.
You can get there that way but I don't recommend making a cash purchase for anything. I bought the Goo Peashooter Bundle on July 14, 2021. I only got the forever spinning daisywheel. I made out an EA claim the same day; I've played email tag with several EA Help Desk people until July 31,2021 but still no Goo Peashooter Bundle on my end. My case is still, " in progress" but I'm still waiting for the goods I purchase.
- I got my items back after several negotitations with EA Help. However, I found that I could not purchase of some new item again (e.g. Solar Sage early access bundle) as the system reported the items was possessed.
So you do have it now? I bought the bundle today and it's just the marigold loading screen and I still have no solar sage.
