Someone is playing from my account
After I enter the game I see purchases of gauntlets or fuel which were not made from me. Also I get a progres of events and I am not being able to gain rewards from them. Ever happened to you and wha...
Forum Discussion
I think you should contact EA HELP by tapping HELP at the bottom of the page, they can sort it out.
It isn't just your resources that keep on going up?
You mentioned your progress was advancing in your first post.
The reason i ask is that there is a fairly common bug called the resources doubling bug that will keep on generating huge amounts of gems, gauntlets, shoots, coins, mints etc until the game can't handle it any more.
I play a lot in Jade and often get first or second place, so the gems, mints, gauntlets and other resources are from rewards. Only gold is more than it sholud be and this is only after someone plays from my account. Look at the second screenshot - there I got over 1100 points from playing the game and just 218 points at the scoreboard in the league. How is this possible?
EA_IlliumEA Staff (Retired)
@Atanatos1st To check do you have the game backed up on android or iOS?No, I will do it today. Do I have to make any other steps?
Just backed it up but it backed up like 40 MB of data and the size of the app on my phone is more than 1 gb for sure. I am not sure it was backed up correctly, if you have any suggestions please share them with me.
If you didn't get the seed rewards for passing crown totals then you should make out a missing content report to EA HELP.
They do actually respond to those.
Send some helpful screenshots with your complaint.
Featured Places
