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Anonymous's avatar
Anonymous
10 years ago
Solved

Stuck on "Starting..." in Plant vs Zombies 2 -Androld Phone

I am stuck on "Starting..." in Plant vs Zombies 2 while updating. It stays like this for a few days (weeks maybe). 
  • EA_David's avatar
    EA_David
    10 years ago

    @LeonHeng12 Ah, sorry. I misunderstood and thought that you couldn't ever play on your current phone.

    As long as your account is already synced up you shouldn't lose any progress with a reinstall. 

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
10 years ago

@LeonHeng12 Hey, what phone do you have? Perhaps the game isn't compatible with that phone?

That said, perhaps some troubleshooting will help? I'd start by restarting the phone, just turn it off and on again.


If this has no effect you can try reinstalling the PvZ2 app instead. 

Anonymous's avatar
Anonymous
8 years ago
Hi, what if you really don't want to unnistall it, because for my account, the progress never saved for some reason, and I have 2 of the new mints with alot of premium plants, and I really do not want to lose all of that also including that I have finished the game. Is there any other possible way so I won't unnistall it?

Hope, u can help thanks!
  • MAGICDAVESHROOM's avatar
    MAGICDAVESHROOM
    Legend
    7 years ago

    Make certain you have a screenshot or write down your player i.d. number so if you lose your profile then EA can restore it from their backup servers.

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