Sync Fail with old game
Hi, I had a really old game of PVZ 2 on an old iPad, stuck on iOS 12, which makes it unfeasible to update PVZ 2. I now have a new iPad running iOS 16, and I would like to transfer my saved game to i...
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Thank you for the feedback.
Since the recovering failed on the new iPad. The obvious 2nd option is to delete the PVZ2 App on the new ipad and perform a new installation of PVZ2 and then run the email registration again. I am not sure whethr or not the game center is interferring but you might want to run it with and without to see if it makes any differences.
Another way to check whether your saved data is working is to try and do a fresh install of PVZ2 on another (3rd) device, it does not even have to be on IOS, and then try to go through the email registration and see if this works.
Thanks for your answer,
However, despite applying what you proposed the issue still persist.
What do you advise me to do ?
Did you try to do a fresh install of PVZ2 on your phone (as a third device) to see if the account is recovered correctly?
Yes, sadly the problem persists
@ES-MajAlB-124 I have a suspison your old iPad is not saving its update to the server or saved to a wrong account.
Could you provide a little more details on your problem please?
1) What items are showing up on the old ipad but not on the new one?
2) Is the same player ID showing up on both iPads?
3) A quick sanity check please if May. Please note down the gems count on both ipads, then watch an ads for gems on the old iPad, does the amount increase by 3?
4) If so, could you try doing a force sync on the old iPad. Once this is done, do a force sync on the new iPad. Does the gem count increase by 3 on the new one?
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