Forum Discussion

Anonymous's avatar
Anonymous
8 years ago
Solved

Unable to claim rewards Battlez

hi i won the tournament  because i finish first with 180 crown but dont receive the rewards what happen? thanks 
  • EA_Roger's avatar
    EA_Roger
    8 years ago

    Hey @Stevieboyford & @gravedigercba,

    Sorry to hear about that, for your hard work for the week to go to waste is the last thing we want. We've seen a couple of reports on Reddit as well and we are currently looking into this. 

    One user did confirm that he was able to claim his rewards by "spamming" their reward button 5-6 times, as bizarre as this workaround sounds, I'd recommend it. 

    I'll get back to you as soon as we have more information on this.

    Thanks for bearing with us. 

    Roger.

    Accepting as solution temporarily to give this reply more visibility. 

MAGICDAVESHROOM's avatar
MAGICDAVESHROOM
Legend
8 years ago

It happened to me too (i finished no.1 in jade) but i kept trying until it went through.

After a couple of attempts i checked my internet connection (stable and connected) and it took several tries to go through.

I suspect it's a server issue and first thing this morning there is a10 coin goodie bag which is what passes for an apology with EA.

Make a complaint through the help center (preferably with screenshots) and you may get your rewards back.

  • Anonymous's avatar
    Anonymous
    8 years ago

    what  happen with my rewards?

    • EA_David's avatar
      EA_David
      Icon for Community Admin rankCommunity Admin
      8 years ago

      Hi, was everyone able to get this resolved, either by "spamming" the claim button or contacting support?

      Thanks.

      • Anonymous's avatar
        Anonymous
        8 years ago

        Hi folks,

        Today again! No rewards for me and my son. I get the transfer to the jade league on first place, my son on the third place to the silver league without any reward. You paid really money for some goodies, played with over 80 gloves to get top ranking and get nothing...

        Iam really pis*** now.

        On whitch  mailadress can i send my pics to get my rewards?

        Greetings

About Plants vs. Zombies™ 2

Discuss your experience with Plants vs Zombies 2 on our community forum.5,683 PostsLatest Activity: 5 hours ago