Forum Discussion

swzedo2uby0y's avatar
4 months ago

Why can't I restore my progress?

I've been playing PvZ2 for over a year, but today my account was lost and I can't get it back because my old accounts are still there. Please make sure my accounts are there, not just my old ones. 

1 Reply

  • josPVZ2's avatar
    josPVZ2
    Seasoned Veteran
    4 months ago

    have you read from EA_Cath​ above, " REMINDER: Write down or Screenshot your Player ID"

    if you want move to other device, new device.. please Sync first with email where save data player, and its only one ID, one Email. If success, you can move to other... but if not sync, will remove, there are the last game you save/sync.

    but if have ready, you can call email.. there will comfirn the game profil want play it

    IF still not working, contact EA HELP below... ( disscuss here can not solve your problem) EA_Cath​ has move to PZV-Replanted

     

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