Forum Discussion
43 Replies
Seeing if resetting works.
- ettrtftk2 months agoNewcomer
I am experiencing the same issue:
"User Not Authorized – You are not authorized to purchase on this device".
This has been happening on my account for around 2 years.
Game is installed from Google Play and purchases work in other apps.
EA Support documented this as a bug and escalated it to the game team.
- a7e0431cff7016941 month agoNewcomer
- Device: SAMSUNG S25 FE
- Player ID: Helenid
- Date/Time issue started: since backed up
- Is your account connected/backed up? Yes
- Are you playing on a underage account (in-game or on the device)? No