Dialog Does Not Appear

Product: Plants vs. Zombies™ 3
Platform:Android
What's your device's make and model? ZTE 8045
What version of the operating system are you using? Android 11
What is your Player ID? p-fad86b4f-f8fa-438f-82f5-790898ed1e9f
When did this happen? (dd.mm.yy hh:mm) 24 / 02 / 24 (I do not remember the time)
How often does the bug occur? Rarely (0% - 9%)
Connection Type Wifi
In which country are you located? United Kingdom
Where did this issue occur? Please include menu name or in game location. Story Mode
What kind of issue do you have? Text
What happens when the bug occurs? Character dialogue text does not appear and cannot be read
What do you expect to see? Patrice's dialogue does not appear
Steps: How can we find the bug ourselves? Happened randomly playing story mode

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Product: Plants vs. Zombies™ 3
Platform:Android
What's your device's make and model? ZTE 8045
What version of the operating system are you using? Android 11
What is your Player ID? p-fad86b4f-f8fa-438f-82f5-790898ed1e9f
When did this happen? (dd.mm.yy hh:mm) 24 / 02 / 24 (I do not remember the time)
How often does the bug occur? Rarely (0% - 9%)
Connection Type Wifi
In which country are you located? United Kingdom
Where did this issue occur? Please include menu name or in game location. Story Mode
What kind of issue do you have? Text
What happens when the bug occurs? Character dialogue text does not appear and cannot be read
What do you expect to see? Patrice's dialogue does not appear
Steps: How can we find the bug ourselves? Happened randomly playing story mode

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Screenshot taken by me.