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ej7dst1ja5iq's avatar
ej7dst1ja5iq
Not applicable
2 years ago

I cant play the game

Whenever I try to play the game I get this error : We've encountered an unexpected error. Please restart the app to continue. [001:400] 

I downloaded the game with VPN, this could be the problem.

bug

3 Replies

  • EA_Shrike's avatar
    EA_Shrike
    Icon for EA Staff rankEA Staff
    2 years ago

    Hello.  At this time, PvZ3 is only available in limited countries (The Philippines, Australia, the United Kingdom, The Netherlands and Ireland).  You can only download the game if you're based in any of these countries. 

    Over time, the game will be made in more countries with it becoming available in most countries at world-wide launch.  You can follow the official Twitter for updates: https://twitter.com/PlantsvsZombies

  • SlyVulture's avatar
    SlyVulture
    Not applicable
    2 years ago

    Hi Shrike 👋

    I've missed seeing your face (username) 😊 Hope your new year is treating you well ❤️

    You don't have to respond, just knowing you'll see this is good enough for me and I hope to be back to diagnosing and helping the players in the HoME bug channel with you and ultra when y'all are allowed back into the dumpster fire on the discord 

  • TutorFides's avatar
    TutorFides
    Not applicable
    2 years ago

    @EA_Shrike @EA_UltraSlide 

    We miss you guys in HoME. We need you guys. Hope y’all come back soon and help us halflings out. Plants Vs Zombies is fun though. You guys are the MVP’s.

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