Forum Discussion

Dom_wicz's avatar
Dom_wicz
Seasoned Newcomer
4 months ago

Is the advert refresh bug fixed? PvZ2

Hi all.

From the last few weeks I noticed my daily ads do not refresh after using all of them. I cannot get no more bonus, tickets, or fuel for Penny's or arena. I waited a few days, and still do not get back.

I checked the forum a few times and a few days ago someone posted about it. I deleted the app cache, uninstalled the app, restarted my phone, and even reset my Google Ads settings, but the error still persists. I check daily for new PvZ2 updates, but nothing has come out or helped.

I'm using Google pixel 9 pro and have the newest android 16 version.

My player id: 59188C51-6572-4B47-9A20-0464A3F82711

android
bug
progress issue
technical issues
updates

1 Reply

  • Stellapoet's avatar
    Stellapoet
    New Rookie
    4 months ago

    Likewise. It took the PvZ2 team almost 3 weeks to fix the access to Penny’s Pursuit, so I wouldn’t hold your breath with the advertisements access being fixed any time soon. These have not been working for me for over 3 weeks now, & it has really spoiled the gameplay, & makes progress virtually impossible without spending money. There are many things that the team has got right in terms of keeping the gameplay fresh & interesting (including the recent Harvest event), but taking almost a month to fix these bug issues is way beyond acceptable.

    However, what has antagonised me even more, is that there is a fault with one of the drop-down menus on the contact support page (console - see attached), which stops you from raising a ticket. This must be the 5th time I have mentioned this on these forums, yet still no reply from the game programming/maintenance team, & still no fix! I feel like I am being deliberately stonewalled. It shows such a lack of consideration & respect towards its own customers. An organisation of this size should be better organised & have a customer support team that you can actually contact/speak to.