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JimFubar's avatar
JimFubar
8 years ago
Solved

(actual) lag

I installed PvZ GW1 on my new laptop two days ago and experience heavy lag since then. Since many people seem to mistake their system beeing to slow for the game to run smooth, i want to clearify th...
  • EA_Darko's avatar
    EA_Darko
    8 years ago

    @JimFubar Running a UO Trace would have no effect on your network. There were some issues with servers last night for a while but everything should be okay now.

    Looking at your UP Traces and you have connections issues, on the first UO Trace you have a packet loss of every single hop, anything other than 0% or 100% points to serious issues. On both UO Traces you have a Ping best/worst difference of over 100ms on almost every hop, anything over 100ms difference points to serious issues. I would recommend speaking with your ISP and showing them your UO Traces.

JimFubar's avatar
JimFubar
8 years ago

This is not "solved".

I took my Laptop to my girlfriend's aparment, she has a different Provider(more bandwith), different Router (newer, 5GHz band capable). Still lagging a LOT.
This is very very likely a software problem an EAs side.

UO Trace done in my girlfriends apartment: 

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 192.168.2.1 1 33ms 15ms 1% 113 / 115 1ms / 307ms
dslb-188-102-048-001.188.102.pool188.102.48.1 2 11ms 12ms 4% 110 / 115 7ms / 313ms
* Unknown Host * 188.111.206.214 3 16ms 17ms 0% 114 / 115 7ms / 312ms
* Unknown Host * 0.0.0.0 4 0ms
* Unknown Host * 92.79.212.137 5 23ms 11ms 5% 109 / 115 9ms / 32ms
* Unknown Host * 145.254.2.191 6 23ms 28ms 2% 112 / 115 19ms / 325ms
* Unknown Host * 145.254.2.191 7 31ms 24ms 2% 112 / 115 20ms / 226ms
akamai.prolexic.com 80.81.193.70 8 23ms 24ms 6% 108 / 115 20ms / 123ms
a72-52-48-200.deploy.static.akama72.52.48.200 9 21ms 36ms 2% 112 / 115 20ms / 352ms
a72-52-48-205.deploy.static.akama72.52.48.205 10 25ms 28ms 3% 111 / 115 20ms / 325ms
* Unknown Host * 93.191.173.3 11 157ms 100% 0 / 115
a209-200-168-132.deploy.static.ak209.200.168.132 12 100ms 105ms 2% 112 / 115 99ms / 412ms
* Unknown Host * 159.153.92.10 13 108ms 112ms 1% 113 / 115 107ms / 413ms
* Unknown Host * 159.153.93.6 14 107ms 100% 0 / 115
* Unknown Host * 159.153.225.67 15 108ms 110ms 2% 112 / 115 105ms / 408ms
fert01-eqx-iad.ea.com 159.153.226.65 16 106ms 100% 0 / 114

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
8 years ago

@JimFubar That UO Trace also has serious issues. If you look at it you can see that you have % packet loss of 1%, 4%, 5%, 2%,2% and so on. You have it on almost every hop there which points to a serious issue. If you take a look at the Ping best/worst you will see that you have a huge difference between best/worst. Anything over a 100ms difference means that you have connection issues and on that UO Trace you have 1ms / 307ms, 7ms / 313ms, 20ms / 352ms, 99ms / 412ms, 20ms / 226ms and so on.


You will need to speak with the ISP and show them that UO Trace so that they can help you improve the connection. 

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