Always keep track of your gems?
Just today I spent $100 on a gem bundle --- 15,000 gems. I immediately bought a pack for 5000 gems. Aside from the residual amount in my account, I was then showing 500 or so gems. Tech support typic...
Forum Discussion
You can always request for a refund through Apple or Android if you have proof that the gems went missing after the purchase.
The point is there is no proof. No accountability.
