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TheVillager007's avatar
TheVillager007
2 years ago

[Android] PvZ Heroes Data folder completely empty

Every time I uninstall and redownload PvZ Heroes, com.ea.gp.pvzheroes is completely empty. I can't enter the game either because it's stuck on the EA loading screen and every time I try and reset my ...
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@TheVillager007 Wanted to follow up on this one to see if the game is still showing up empty when you install it from the Google Play store?

TheVillager007's avatar
TheVillager007
2 years ago
  • Ok so somehow by reinstalling it again (for the 5th time I think) it finally works. However, now I have a different problem. I get to the main menu just fine but when I try to play plant/zombie mission, check my collection, open the shop and etc. my game crashes. I'll look into it on my own but thanks anyway!
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hi @TheVillager007, I just reinstalled it on two separate devices to test it and it updated to the current version of the game with no crashes. No reason to uninstall it again though, but if you do I would delete the cache and data from the app as well as the device itself since Android gives that option.

    Android versions do have a few other reported issues as well though that the team has been made aware of.

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