Community Admin@jaaquemate5 Can you post your dxdiag info?
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
@tontontries Can you elaborate on why you can't play when you restart with a Clean Boot? Can you try restarting your usual programs one by one to find the one that's triggering the black screen?
@TheRealMage04 Does a Clean Boot or trying another Windows user account have any effect?
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
@EA_DavidNo, unfortunely. I tried every option and it doesn't solve the issue. Have you check my dxdiag file to see if there is something interfering the game.
