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tontontries's avatar
tontontries
6 years ago

Battle for Neighborville wont get past loading screen/black screen

Hello, today i bought PvZ: BfN real excited because ive been wanting this game for awhile. Around the time it was playable percent (36%) it showed me the Pop Cap logo then soon after the Marigold sto...
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
6 years ago

@jaaquemate5 Can you post your dxdiag info?

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

@tontontries Can you elaborate on why you can't play when you restart with a Clean Boot? Can you try restarting your usual programs one by one to find the one that's triggering the black screen?

@TheRealMage04 Does a Clean Boot or trying another Windows user account have any effect?

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

https://support.microsoft.com/en-ie/help/4026923/windows-10-create-a-local-user-or-administrator-account

tontontries's avatar
tontontries
6 years ago
@EA_David Ive already disabled nearly everything but at this point I'm just hoping its an optimization problem, my PC is on the more low end so i somewhat expected this to happen. I hope by next week i can run it right
  • Eu9ene_RUS's avatar
    Eu9ene_RUS
    6 years ago
    @tontontries The exact same problem. I also tried everything and now I'm waiting for updates
    • mutterfiggamax's avatar
      mutterfiggamax
      6 years ago

      i also have an problem when im starting the game it comes untrusted systemfile (c\windows\system32\dbgcore.dll) and i when i delete the certificates then it startes but i cant play it because geman ,,Intialisierung von EasyAntiCheat fehlgeschlagen" please halp me!!!

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