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0mega0ne1's avatar
0mega0ne1
11 years ago

Black Screen and then crash when starting PvZ Garden Warfare

Hi!

I've been playing PvZ Garden Warfare on and off since it officially came out.

Unfortunately since last night my copy of Garden Warefare has kept going into a black screen whenever I start the game up, eventually I will get a error message saying the game cannot be run but does not give me the reasons.

Checking the Event viewer I found the following Error events:

http://pastebin.com/download.php?i=k42U33L0

http://pastebin.com/download.php?i=Ln8QzGb4

Please find my latest DXDiag extraction here:

http://pastebin.com/download.php?i=dDyn61VS

Please advise me on what I can do to fix this problem. I have followed the following advice:

a) I have checked and updateds all graphic drivers.

b) I have run repair option via Origin on the game.

c) I have followed intructions on this thread: http://answers.ea.com/t5/PvZ-Garden-Warfare-PC/PvZ-Garden-Warfare-consistently-crashes-on-initial-start-up-of/m-p/3133822#M2748

d) I have reinstalled the game.

Despite the above I still am unable to access the game. 

I appreciate all and any help that can be given as I would really like to play the game again.

Thank you!

3 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Two things.

    1 Error report is suggesting it's a permissions issue (i.e. run things as Admin both origin and PvZ.exe Properteries -> Compatiblity -> Run as Admin)  [this also mentions nVidia drivers so I'd lean more towards it's the nVidia drivers rather than a permissions issue]

    2nd Error report is suggesting the nVidia drivers are messed up, one directly says it's messed up the other one indirectly.

    Uninstall nVidia Drivers from Control Panel.

    Download Display Driver Uninstall  (or Driver Sweeper, but it's outdated now)

    Restart into Safe Mode.

    Run Display Driver Uninstall, Clear all nVidia drivers.

    Restart into normal.

    Install latest nVidia drivers.

    http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

    http://www.nvidia.com/Download/index.aspx

    If you have  BSOD on a normal restart, go back to Safe Mode, remove the Display Adapters from Device Manager, restart.

    Safe Mode /w Networking will save the day if you're in trouble.

  • 0mega0ne1's avatar
    0mega0ne1
    11 years ago

    Thank you for the advice!

    I tried all the suggested solutions but it did not work. However your recommendation and advice led me to run a chkdsk /f /r through the cmd console.

    Sure enough it detected bad sectors where the files you listed were stored and after it fixed the issue my PvZ Garden Warfare could start up again!

    However I am going to run Repair option on Garden warfare through Origins again as a precaution and reupdate my drivers.

    Thank you again!

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    How exactly do you do that?  I have the same problem, and did it fix the problem with the black screen and the flower?  Thanks in advance

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