Black Screen: DirectX Error
For the past 3 days i've been trying everything that was suggested on this forum in a failled attempt to run this game, but nothing seems to fix it!
Every time that i try to launch the game i receive this message:
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DirectX Error
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DirectX function "m_output->FindClosestMatchingMode(&matchMode, &m_outputMode, m_renderer->getDxgiDevice())" failed with DXGI_ERROR_NOT_CURRENTLY_AVAILABLE ("The requested functionality is not supported by the device or the driver."). GPU: "NVIDIA GeForce GTX 1650", Driver: 43615
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This was what i've been doing since the game's launch:
- Clean boot.
- Reinstall the game.
- Repair the game.
- Look for game updates.
- Look for Origin updates.
- Run windows update.
- Update graphics card.
- Install older graphic card drivers.
- Disable Anti-virus.
- Check for corrupted files on the disk.
- Disable origin in-game.
- Cleaned Origin cache.
- Run both the game and Origin as Admin.
None of these worked for me, any other games that i have, NEVER gave me such headache as this one!
It seems clear to me that the problem isnt on my PC, but with the game itself, so it would be cool if this BUG gets a HOTFIX before i completely give up on it.
I really hope this gets fixed because i liked GW1 and 2, so i wanted to give this one a try.
I'll leave the DxDiag down below, just in case...
Hey @Beowullfx
Thanks for all the information you've provided.
We did some research, and there are a couple steps you can try, to see if this helps:
1. Update from DVI-D to HDMI: https://answers.ea.com/t5/Dragon-Age-Inquisition/Directx-function-quot-FindClosestMatchingMode-quot-failed/td-p/6391565
2. Turn off Scaling in Nvidia Control Panel: https://answers.ea.com/t5/Battlefield-4/DirectX-Error-quot-FindClosestMatchingMode-quot/td-p/4223724
Let us know.
Thanks 🙂
- iluminate