Blightcap

@Phyxkes You mean the Thought Projector universal hat? Try checking it for a few characters, first of all. If you checked one character, it may not appear for them, but rather for another character. If that does not work, try restarting your game.

If that does not work, you could try and get assistance at EA Help here, and let them know about your issue: https://help.ea.com/en/plants-vs-zombies/plants-vs-zombies-battle-for-neighborville/.

@TheSprinter85 if i go to support i get back to Answer HQ but i dont have the hat for all zombies and its the only universal hat missing

@Phyxkes When you complete the Blightcap boss fight, does it show up on screen that you obtained the hat (but never shows up) or does that screen never appear? This is similar to when obtaining a medal or chest rewards in a free-roam region.

@TheSprinter85 i defeated the boss but didnt got the hat on my screen

@Phyxkes If you have checked your characters to see if you have the hat and they do not have it, and your hat never appeared on screen, then that is an issue. Sometimes, I would get an item but it would not show up on screen, but if your items are not showing up for you, you may need to try something else.

Some things you could try are uninstalling and reinstalling your game (it may reset something or it may cause the item to appear), play with a friend (it may change something) or to check Rux (he may possibly give the item for you).

Let me know if you would like more help!