Can’t connect to ea server. Keeps saying I need to sign in when I am signed in. This has been an issue for three days when previously I’ve been playing it. Tried logging out and in even tried reinstalling the game on PS4. Just can’t seem to connect to server at all. Need help badly!
Hey @tozza_ya_friend
Sorry to hear about the connection issues you're experiencing.
Can you please try these steps?
https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation/
Thanks 🙂
- iluminate
Hi iluminate,
ive gone through and done all these steps and unfortunately it’s still not working.
Tozza_ya_friend
Hey @tozza_ya_friend
Sorry to hear this didn't work out for you.
Did you try switching to Google DNS 8.8.8.8 / 8.8.4.4?
https://developers.google.com/speed/public-dns/docs/using
Also, are you using a wired or wireless connection?
Thanks 🙂
- iluminate
Hi iluminate,
im using wifi but tried wired and same result.
Also have just tried changing dsn and that didn’t work either.
I went on to other ea games and logged in to them perfectly fine. It’s just pvz bfn.
Tozza_ya_friend
Hey @tozza_ya_friend
There will be a Server Maintenance coming Today, at 11am PST / 6pm BST, and Servers will be down for 4 hours.
If you'd like, you can wait til the update is over, and see if you're able to get into the game.
Let us know.
Thanks 🙂
- iluminate
Hi iluminate,
after the update was installed the game still continues to not log me in. I’ve sat here trying and trying, even giving it time and coming back and it still won’t log me in
Tozza_ya_friend
It’s been almost two weeks and I still can’t login to pvz bfn. I’ve tried all the things you’ve suggested and nothing works. I’ve paid for a game I can’t even play. I need serious help!
Tozza_ya_friend
I have the same issue and I have been in contact with EA Support several times over the weekend. Waiting for a promised e-mail with some supposedly magical fix. I'll keep you posted...
Thank you so much
I’ve been waiting for like 2 weeks for that email still haven’t got it
