You'll need to setup an Origin account for your child. I had to do the same thing for my son and he was able to play fine afterwards.
Yes I am getting an error when trying to play on the child's account. The game is purchased, downloaded and works perfectly when I'm using my xbox account. But if my son signs into his "child"xbox account, then tries to play......it tries to connect to the EA servers and asks him to sign into origin. I try to sign into origin with my credentials but it gives me the error.
My understanding was that a purchased game can be played by all "family" mermber accounts on that same physical xbox(each child using their own "child" xbox account and gamertag)..... Is this not true?
Community AdminWhat error/message do you get when you try to enter your details? Do you have any other EA Games to see if you encounter similar issues on them? If you create a throwaway gamertag, does this just work or do you see issues there too?
Thanks.
I am having the same issues as the poster. My kid tried logging and playing under his child account as well but asked for origin account info which he does not have. I am able to play just fine with mine.
Have either of you guys had xbox live long enough to have changed the primary email address that you originally signed up to xbox live with? When I created an account for Batttlefield 4, the xbox one took that original email address... which I rarely use anymore... and used that instead of my current primary email address for live. Thus logging into origin would fail if you used the wrong credentials.
Thanks for the reply, but no I have not changed my primary email address. I appreciate the thought though.
You'll need to setup an Origin account for your child. I had to do the same thing for my son and he was able to play fine afterwards.
Thanks! that worked. I had to set up a NEW origin account for my son instead of trying to link my origin account. THANKS!
