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Anonymous's avatar
Anonymous
10 years ago

Can't connect to EA servers via ANY EA game

I've tried everything I know to do. EA says it's nothing on their end, Comcast says the same, I've port forwarded, tried DMZ, cleared all caches and the DNS, and cleared the MAC addresses as well, tried 3 different Ethernet cords, tried wireless over 2 different bands (2.4 and 5.0), restored the router/modem to factory defaults and set everything up a second time, checked to make sure my EA account info and password were up to date, uninstalled and reinstalled PvZ GW2, and I still cannot get on the servers, for that game or ANY EA game (tried Battlefield Hardline and Battlefront as well). This is beyond ridiculous. Any help would be greatly appreciated.

2 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    Comcast/Xfinity. Through exhaustive testing and tinkering, I've eliminated my ISP and Xbox live itself as the problems. It's something on EA's end. When I started a second account (same Xbox one, same modem/router/ISP) I was able to connect with EA's servers. Even after completely wiping my Xbox one to factory default, recovering my gamertag, and reinstalling PvZ GW2, I still cannot join EA servers. Evidently it's account specific and my case has been escalated, as I am now awaiting a response from a different EA tech team. Mildly frustrating is an understatement.

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