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Anonymous's avatar
Anonymous
9 years ago
Solved

Cant connect to EA Servers?!

I just purchased my son Plants vs Zombies: Garden Warfare on PS4 from the Playstation store today and after downloading the game, it will not connect to EA servers. Is this a real thing? Can you not ...
  • EA_David's avatar
    EA_David
    9 years ago

    @Lion_Winz Hi, I've seen some similar reports recently and I'm trying to gather some info. Can you try downloading the FIFA 17 demo and play a match, then see if this has any effect on GW. 


    Thanks. 

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
9 years ago

@PinkSlippers76 it sounds like the sub account isn't connecting to an EA account.You mention that your child can play other games, are any of them EA games? Can you try playing an EA game or demowith the account, then try GW again?

I suspect you'll need to reach out to support, but hopefully we can help from here: 

http://help.ea.com/en/article/contact-ea-help/


If you're not in the US, be sure to click the flag icon in the top right of the page to change the region.

Anonymous's avatar
Anonymous
9 years ago

Irritated, I have been trying to set and play this game for the last two hours.FK!!! HORRIBLE SERVICE AND GUI !

  • Argocaveman's avatar
    Argocaveman
    9 years ago
    What I did was a google search for FIFA 17 demo. It will take you to the demo download page and eventually you will see a link to download for PS4. As long as you have a origin account set up and the email address associated with it is the same as the one for your play-station account it will automatically download on your PS4. Therefore it will link the accounts and you will be up and running. My kids are playing Plants vs Zombies Garden Warfare1 now.
    • Anonymous's avatar
      Anonymous
      9 years ago
      Yeah, the FIFA thing didn't work gor us.

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