Forum Discussion

CaptainJJC's avatar
9 years ago

Can't even download game

It's not even listed on Google Play. I come here via external link and I get this notice. I waited 7 months to be told I myself in particular cannot play the game and EVERYONE else can. This is disappointing, and will definitely effect my trust in Electronic Arts and Popcap in the future

6 Replies

  • EA_Andy's avatar
    EA_Andy
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hi @CaptainJJC

    Sorry for the disappointment. Unfortunately not every device will be compatible with the game.

    - Andy -

  • If I had been told my HTC 626 model wasn't compatible beforehand I wouldn't be this angry. Even so it's a fairly recent model, isn't there a way to make it compatible?

  • EA_Andy's avatar
    EA_Andy
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    @CaptainJJC - The team are always looking at adding new devices where possible but I wouldn't be able to confirm if or when this would change for your device.

    - Andy -

  • I've been looking for a list of minimum requirements somewhere but can't seem to find any. Is it possible to get those somehow or is the game being specifically released for specific models? Thanks!

  • EA_Andy's avatar
    EA_Andy
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    @Nstohlma - I'll try and see if we have any of that information available.

    Because of the vast amount of difference devices and hardware I'm not sure if we'd have specific details of requirements but if you had your model number and Android/iOS version I can pass the details on?

    Thanks,

    - Andy -

  • Are you guys ever going to realess a version of pvz heros where most of the android devices can download the game?

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