Forum Discussion

MagoDaPamonha222's avatar
MagoDaPamonha222
Seasoned Novice
3 months ago

"FAILED TO RETRIEVE PATCH STATUS."

I played about 3 days ago for around 1 hour. Today I tried to log in to play with my girlfriend and the following error appeared: FAILED TO RETRIEVE PATCH STATUS.

 

I watched some videos and they say to press OK and then No, but in my case when I click OK it just tries to reconnect and the same message appears again.

 

I have already tried uninstalling PVZ GW2 and the EA app, restarted my PC, cleared the cache, verified the game files, and tried almost everything. Can someone please help me?

6 Replies

  • MagoDaPamonha222's avatar
    MagoDaPamonha222
    Seasoned Novice
    3 months ago

    But if EA were down, everyone would be having trouble accessing it, and my girlfriend was able to access it without any problems.

  • It's been down for everyone. Think they're trying to fix the hacking problems but game is crashing now so the patch clearly didnt work as intended lol