2 months ago
cant play plants
Plants Vs Zombies has stopped working and has not been activated. but then says error when trying to add product code(which is in there) offline while trying to correct this it says problem and cant ...
- 2 months ago
Thanks for these details! First, please ensure that your EA app is fully updated. If you need to manually update the app, you can do that with the steps here.
Once you've checked that, please try the following:
- Close/Exit the EA app.
- Open Windows File Explorer and copy/paste* this 'url' into the address bar: C:\ProgramData\Electronic Arts\EA Services\License.
- *If you can't copy/paste this 'url', you can enable the "View hidden files and folders in Windows" option via these steps and navigate to the folder manually.
- In the "License" folder, where you should be if you've followed the above-shared steps, delete all files that you can see*.
- *If you can't see any, please enable the "View hidden files and folders in Windows" option via these steps.
- Open the EA app again and perform an App Recovery (clear cache).
- Try to launch the game again, the game should now work.
If you still have issues after trying this, please let me know!
- Close/Exit the EA app.