Forum Discussion

senaxh5r8k7f's avatar
senaxh5r8k7f
Seasoned Newcomer
22 days ago

Glitch when trying to play online

Dear Customer Support Team,

 

I am writing to report an issue I have been experiencing with the app for the past few weeks.

 

I have been trying to play matches against other users online, but the app does not allow me to do so. I have already tried uninstalling and reinstalling the game, and I have even logged into my account on a different phone, but the issue persists.

 

To make sure it wasn’t a device problem, I also logged into my friends’ accounts on my phone, and everything works perfectly for them. However, when I log into my own account, I can only complete daily challenges and play mission quests. The app does not allow me to play online against other users or earn rewards from those matches.

 

Could you please look into this issue and let me know how it can be resolved?

 

Thank you in advance for your assistance.

 

Kind regards,

Alvaro Alvizur

ios

6 Replies

  • Seigneur_Kaka's avatar
    Seigneur_Kaka
    Seasoned Newcomer
    21 days ago

    I don’t know why but I have the same issue. It’s never been a problem before

  • 5da087e7b81c403b's avatar
    5da087e7b81c403b
    Seasoned Newcomer
    21 days ago

    I am having the exact same issue, have tried everything you have tried as well.

     

    I am having the exact same issue, have tried everything you have tried as well.

     

    My issue started when I tried to open the daily rewards that included the sticker pack, since then I have not been able to start a new battle. 

Featured Places

Recent Discussions