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dmcguirt's avatar
dmcguirt
4 years ago
Solved

Characters disappear when respawning

I have had my Characters disappear when I respawn to change my characters. It happens on both plants and zombies. I’m playing on a switch lite. ☺️ 
  • iluminatethesky's avatar
    iluminatethesky
    4 years ago

    Hey @dmcguirt,

    Sorry for the frustration this is causing. Unfortunately there won't be anymore updates / patches made to the game, as they don't support it anymore.

    If you'd like, you can always contact Support to see if theres anything else to resolve this issue.

    You can contact them here: https://help.ea.com/en/contact-us/

    Thanks 🙂

    - iluminate 

iluminatethesky's avatar
iluminatethesky
Legend
4 years ago

Hey @dmcguirt

That's very odd. Does it still occur when you restart the game after this happens?

Have you also tried uninstalling / reinstalling to see if that fixes this issue?

Thanks 🙂

- iluminate

  • dmcguirt's avatar
    dmcguirt
    4 years ago

    Yes it does resolve when I restart the game. I have to completely get out of the game and re-login to the servers. It happens on my big switch and my lite. Its just a pain in the butt because it takes a long while to get back in.. I was just hoping for a more permanent fix.

    Thanks 

    • iluminatethesky's avatar
      iluminatethesky
      Legend
      4 years ago

      Hey @dmcguirt,

      Sorry for the frustration this is causing. Unfortunately there won't be anymore updates / patches made to the game, as they don't support it anymore.

      If you'd like, you can always contact Support to see if theres anything else to resolve this issue.

      You can contact them here: https://help.ea.com/en/contact-us/

      Thanks 🙂

      - iluminate 

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