@MadMongoose6 If you suspect a user of cheating then please report them by following the steps in this link: https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/
I have also come across cheaters within the game such as using plants that are prohibited for other players and yet these hackers seem to find a way to use prohibited plants. I have also seen plants that are levelled up to the 100 level and I don't think these actually exist. In the photo you can see the player 'legendary' was using the 'caulipower' in a level where this plant was prohibited in that level. I don't care if EA tells me what the outcome is for a particular player who cheats, but I would like to know what are the penalties specifically when ANY player cheats. Are they immediately banned? Do they get a second chance? Do they get a warning? I have also lost my winning streak because of these cheaters but EA will not do anything about restoring your gems or giving you your money back which I don't think is appropriate. I just hear a lot of excuses (like the one below) and then your file is closed. It is extremely frustrating and I, too, am on the verge of flinging the game out of my repertoire for good.
I am so happy I read this thread. This is why I will not use my hard earned cash to buy something for these games. Now more than ever I will definitely not buy those premium plants.
