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brian2cst's avatar
brian2cst
8 years ago

Connect to EA servers wait has increased

Over the last couple of months I have been noticing a longer wait when connecting to EA servers in GW2.  It doesn't happen every time but I have on many occasions had to have task master end the session because of no connection.  It just sits and keeps trying to connect without any success.  I have waited longer than 5 minutes on some tries.  Many times it takes 3 minutes or longer to connect and once in a while only about 30 seconds.  Anyone else have any similar connection problem?

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  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    8 years ago

    Hey all, any issues connecting to the game should be sorted now.The studio were able to do a little work on their end to ensure that no one should have any issues connecting. 

    If you continue to be unable to connect then please let me know and also try the connection troubleshooting steps: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

    If you continue to see the issue after completing troubleshooting and opening ports, please run a UO trace to check your connection. 

  • GabeTheGoof's avatar
    GabeTheGoof
    8 years ago

    Thanks for the update Darko.
    Works much better so far on my end (XBOX ONE)

  • brian2cst's avatar
    brian2cst
    8 years ago

    Have noticed the last couple of days it only has taken about 30 seconds to connect.  Thanks for now in sorting out the problem.  So far so good.

  • KartoffFrae's avatar
    KartoffFrae
    8 years ago

    I am still having this problem. I am using the free trial. I am wasting some of my trial time due to this problem. It used to work. Now it isn't.

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