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AJTSpace's avatar
AJTSpace
2 years ago
Solved

Connection to EA servers timed out.

I am trying to play Garden Warfare 2. I keep having the error message 'Connection to EA servers timed out. Please check your network connection and try again later.' I have tried restarting the conso...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @AJTSpace 

    Thanks for reaching out about this. We'll go through some troubleshooting and try to get you connected. First, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up.

    If that doesn't help, try clearing the alternate MAC address with these steps:

    Go to your Xbox Settings
    Go to "Network", then "Advanced Network Settings"
    Click on "Alternate MAC Address", and then click "Clear"

    Let me know what happens.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @AJTSpace 

Thanks for reaching out about this. We'll go through some troubleshooting and try to get you connected. First, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up.

If that doesn't help, try clearing the alternate MAC address with these steps:

Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"

Let me know what happens.

IsopodVampire's avatar
IsopodVampire
2 years ago

I am having this issue and have tried all of the suggested solutions. Please help, none of them worked. ☹️

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