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Anonymous's avatar
Anonymous
12 years ago

Crash on exit

PvZ is starting to crash on exit for some reason now - it seems that it's having problems with amdmantel.dll :

Log Name: Application
Source: Application Error
Date: 04/11/2014 00:23:01
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Nicholas
Description:
Faulting application name: PVZ.Main_Win64_Retail.exe, version: 1.0.3.0, time stamp: 0x540f7b89
Faulting module name: amdmantle64.dll_unloaded, version: 9.1.10.34, time stamp: 0x5417637b
Exception code: 0xc0000005
Fault offset: 0x000000000042dee0
Faulting process ID: 0x68c
Faulting application start time: 0x01cff7bb387630f4
Faulting application path: D:\Program Files (x86)\Origin Games\Plants vs Zombies Garden Warfare\PVZ.Main_Win64_Retail.exe
Faulting module path: amdmantle64.dll
Report ID: bbc6870b-63b8-11e4-8275-d43d7e531050
Faulting package full name:
Faulting package-relative application ID:

And it is the latest AMD drivers.

4 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    I would try completely removing the AMD drivers, restart, reinstall latest again (or betas).

    If it keeps happening I would force remove the drivers from Safe Mode with Display Driver Uninstall or the "missing in action" Catalyst Uninstaller that AMD took off their site about 6 months ago~a year.  (Be very careful with this).
    
    http://support.amd.com/en-us/download
    
    AMD's uninstall method:
    http://support.amd.com/en-us/kb-articles/Pages/GPU57RemoveOldGraphicsDrivers.aspx
    
    Catalyst Uninstall Utility (seems to be removed from AMD's site now)
    http://www.techspot.com/drivers/driver/file/information/16748/
    
    DDU 
    http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
    
    Try this. If you aren't used to Safe Mode or scared of BSOD don't do it.
    
    Uninstall your AMD Drivers from Control Panel
    Restart into Safe Mode
    Run Display Driver Uninstall
    Restart
    Install Latest Drivers
    
    
    If you have a BSOD on restart. Go back to Safe Mode. Go to System->Device Manager->Display Adapters Remove them, restart.
    
    Safe Mode /w Networking will save the day

    If that doesn't help at all and even current Betas are doing it.  Is using DirectX acceptable to you assuming it doens't crash?

  • Anonymous's avatar
    Anonymous
    12 years ago

    Its using DirectX 11.

    However, it seems to have stopped now - it's quite possible another program interfers with DirectX (I do suspect Windows 8.1 has a memory problem somewhere).

    In addition, I repaired the game!

  • Morbid's avatar
    Morbid
    12 years ago

    I get crashes too on exit every now and then. It's just sloppy programing. I just hit Alt + F4 when I wanna leave... Saves me the Ctr + Alt + Del method. Never crashes with that.

    Game is a very slow loading aswell. I put this game on RAMDISK and it still loads just as slow as Raid0 SSD's.

    This game is far from optimized.

  • Anonymous's avatar
    Anonymous
    12 years ago

    @Morbid wrote:

    I put this game on RAMDISK and it still loads just as slow as Raid0 SSD's.


    I like you.. I like you a lot.

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