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Flicclol's avatar
6 years ago

Cursor Goes Up

Product: Plants vs. Zombies: Battle for Neighborville
Platform:PC
Please specify your platform model. PC
Please provide your Xbox gamertag or PSN ID. (Optional)
In what game mode did the bug occur? Everywhere
Summarize your bug Whenever I start the game or go anywhere or do anything my game cursor just goes up. I can't stop it in settings. I've used almost every setting and to no prevail. Please Help ):
Steps: How can we find the bug ourselves? Not sure just happens But every time i load up
How often does the bug occur? Every time (100%)

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8 Replies

  • anpangcontracto's avatar
    anpangcontracto
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    @Flicclol Hello, some previous reports that experienced this issue found that plugging in a controller was a temporary fix to this would temporarily fix this issue.  If you have one lying around, can you see if this helps?  As for a permanent fix, we are looking to track down what is causing this issue.  Have you ever had a controller connected to your PC and if so, what kind of controller you were using?

  • Flicclol's avatar
    Flicclol
    6 years ago
    @anpangcontractor
    ★★ NEWBIE
    Flicclol
    So I don't have any controllers around and also I have used one before which was a game cube adapter which I don't have plugged in often. Also I have tried unplugging my mouse when i start and it still does it and I have unplugged keyboard too so not sure how. Lastly I have went through most of the internet to find this and maybe its only me.
  • anpangcontracto's avatar
    anpangcontracto
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    @Flicclol Can you try a few things:

    - Plug in your game cube adapter with a controller and see if that does anything for you

    - Open your menu and go to Settings > Controls > Keybindings.  From there, try messing around with the controls for Look Down and Look Up, and see if that fixes anything for you.  If you remove all the keybind inputs for Look Down / Look Up - Keyboard, Mouse, and Gamepad (hold escape, don't replace with anything) does your camera still go all the way up constantly?  Then try restoring those keybinds individually and see if anything works.

  • Flicclol's avatar
    Flicclol
    6 years ago

    @anpangcontractorSo I was trying to get rid of the look up and down inputs but it wouldn't let me. Any thoughts? Also when I tried to get rid of them and i went back with only the controller for look options it would turn right continuously I think it has something to do with a controller.

  • anpangcontracto's avatar
    anpangcontracto
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    @Flicclol It sounds like the ideal solution for you would be to find some way to clear your controller look inputs.  It should be as simple as clicking the input you want to change and then holding esc for roughly 3-5 seconds.  Does unplugging the controller allow you to remove the keybind?  Are you able to remove other inputs such as jump?  Alternatively, are you able to replace the look direction gamepad inputs with another button such as A, and if so does it have any effect?

  • Flicclol's avatar
    Flicclol
    6 years ago
    @anpangcontractor So the problem with that is that whenever I try remember it is always doing the input up on the controller so then whenever i try the game thinks I want that input.

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