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benn1nat0r's avatar
benn1nat0r
5 years ago
Solved

Dear community managers, dear devs: Communicate Chomper

The forums are being filled with messages from people who are confused about what happened to Chomper.  Please tell the devs to make an in-game pop-up informing the general, non-forum and reddit pla...
  • EA_David's avatar
    EA_David
    5 years ago

    Hey! In my understanding of the situation, in-game text needs to go through some hoops (usually around localization) before it can be put in the game, and most text strings you'll see in game can have a surprisingly long lead-in time. 


    I know it's not a detailed answer, but I hope this provides some context, and your initial point/request is completely legitimate. My hope is that the base cause will be addressed and everything will be back up and running by the time the text would have appeared. 

benn1nat0r's avatar
benn1nat0r
5 years ago

I just want to add that It probably is very confusing and saddening to all of the younger players. Where has their "messed up pup" gone? If you take away their Chomper, you should tell them and not just say he ran away.

  • dwooten77's avatar
    dwooten77
    5 years ago

    @benn1nat0r I know it’s frustrating but it’s not something they can answer.  Because there’s not anything they can do about it.  The only thing they will reply on is technical issues with in game purchases, install issues or other technical issues that will prevent you from playing the game.  Basically anything that prevents income to EA.  That’s just what it is.  Many people have spent years working on communication and left due to frustration.  PopCap really needs to respond but they don’t frequent here unless it’s on an update.  I agree with you a hundred percent, and certainly not trying to knock your post.  This is just more of a hobby forum that doesn’t get dynamic issues resolved.  It’s important to understand that if you are going to frequent here.  

    • benn1nat0r's avatar
      benn1nat0r
      5 years ago

      @dwooten77I didn't make this post to get the issue resolved, though. I get your points. I just want a simple message to appear in-game explaining Chomper has temporarily been removed to fix a game breaking bug. They can do it for updates, so why not for this? A lot of people are confused by it.

      Edit: And I think the community team could pin a message about this on top of the forums. I know they should be able to relax on the weekend, but maybe tomorrow. It would certainly help. Of course, many players still wouldn't see this. But it would actually help them. They way it is now the staff has to reply to every new bug report about this. If such a message were to be pinned, less reports would be made. Of course, we as community members try to help out.

      @GutmanSca made a post about it, and @gametrieuk, @TheSprinter85 and I have answerd some of these reports.

      • dwooten77's avatar
        dwooten77
        5 years ago

        @benn1nat0r I should of elaborated more.  They will not make any comment other than “I’ll pass it along”.  The communication between EA and PopCap is transparent.  The only place you will hear about any type of comments is on Twitter or possibly discord.  Since they’re not saying anything, be prepared for this take a while.  Don’t be offended by anything I say, it’s just the blunt truth.  I’ve been a member here for quite some time as well as behind the scenes.  

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