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stefix12010's avatar
stefix12010
Seasoned Novice
3 months ago

(Shadow)Banned on PVZ GW1, how to reset cloud?

Important to note: I am playing on a computer.

For a long while now I have been shadowbanned off of the game, by a player which I do not remember the name of. They played cactus and liked to target me, but that is irrelevant at this time.

Today I have managed to get the game past the "Connecting to EA Servers..." screen without freezing. It involves cutting off internet midway through, so instead of reading whatever corruption was written into the save data and crashing, or simply telling me to connect to origin (outdated service), it says, "Unable to connect to EA Servers." and allows me to continue into the game. However, ALL features (except for quit, credits, and manual) require an internet connection.

Pressing one of the buttons will softlock me in the Connecting to EA Servers... screen (without ever actually crashing) until I disconnect the internet. It seems to get really close to finishing the connection, however something is stopping it. As is the case with GW2 shadowbans, the cloud data has been likely corrupted.

So, I am wondering, is it possible to reset your cloud save data on EA? And if so, how? I have tried:

  • Blocking the game through firewall
  • Blocking an EA process through firewall
  • Game reinstallation
  • Game repair

I have yet to try deleting absolutely every single file on my computer relating to the game. It probably wont help, and it's a quite large and dangerous step, so I will save it as a last resort.

4 Replies

  • I have not received a reply for 2 weeks, I've tried absolutely everything and nothing has helped. I am out of ideas on what to do now, maybe I will try to fix it by messing around with the game's cloud connection. Otherwise, it seems like it can't be helped

  • Sawawaki146's avatar
    Sawawaki146
    Seasoned Traveler
    2 months ago

    I think there is a high possibility that we are banned by hackers from accessing the PVZ Garden Wafate 1 server game. Because hackers have used something to block the server by freezing our screen.

  • Sawawaki146's avatar
    Sawawaki146
    Seasoned Traveler
    2 months ago

    I don't know if they have responded to this issue but it doesn't seem like they have. There are a lot of people having the same problem.

  • Sawawaki146's avatar
    Sawawaki146
    Seasoned Traveler
    2 months ago

    That means the hacker only banned by freezing the screen and not allowing access to the server only on our account but other accounts can still access the PVZ GW1 server normally.

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