Forum Discussion

DemoXVX's avatar
DemoXVX
9 years ago

Didn't receive free hero after finishing questline.

After playing 20 games to get the free plant hero, my game crashed after the match is over and I never received my free plant hero. I have been trying to contact the support for a while now and all t...
Skoooozy's avatar
Skoooozy
9 years ago

Hi @EA_Andy... is there a status update on the fix for this? This bug has been in the wild for almost seven months. What's taking so long?

Anonymous's avatar
Anonymous
9 years ago
Agreed - I need a response as well. I just started this week and surely would have dropped cash over time on this but I didn't receive my last two starting heros - doesn't really leave me with confidence to keep playing.
  • Skoooozy's avatar
    Skoooozy
    9 years ago
    It looks like the 4/11 update pushed out resolves this. After playing my first game post-update, I was offered my missing hero.
  • Anonymous's avatar
    Anonymous
    9 years ago

    You're right - they finally fixed it!!! I played two matches with each of my missing heros unlocking after.

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