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hehayt's avatar
hehayt
7 years ago

Downloading 293MB of content before app opening every single time!!!

I have just bought a new phone using samsung galaxy s10+, with newest updated version of both the game and my operating system.    Everytime i open the PvZ heroes app, it asks me permission to down...
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
7 years ago

@hehayt  It sounds like the update isn't properly sticking alright. Can you try restarting the device, and clearing out some storage space and see if that has any effect?

Thanks.

hehayt's avatar
hehayt
7 years ago

Hi David, 

I currently have >490GB of free space on my new Samsung S10+. I tried restarting my phone several times after downloading those 293MB, the download notice keeps popping up everytime I open the app. 

I made sure the "permissions" of PvZ Heroes app is cleared to have "Storage" on my phone. 

The problem is still persistent ☹️ 

  • Gagger20's avatar
    Gagger20
    7 years ago

    I am having the same problem on my Huawei p30 pro. Its really annoying, what is the solution for this issue? 

    • EA_David's avatar
      EA_David
      Icon for Community Admin rankCommunity Admin
      7 years ago

      @Gagger20 Hey, can you try restarting your device? That can often help with strange issues.


      Thanks.

      • Livwaa93's avatar
        Livwaa93
        5 years ago

        @EA_David Why has this issue not been fixed yet?? It takes a lot of good experience out of the game and I am not able to play it offline unless I have done the download that same day.... 

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